Ace 111's Privacy Policy

When you register and use ace 111, we collect various types of information. This data comes from three main sources: information you provide directly, information collected automatically as you use the platform, and information received from third-party verification services.

Ace 111 uses your information only for specific, legitimate purposes. We never use your data for anything you haven't consented to. The key purposes for which we use your information are outlined below:

• Account Management: Your information is used to facilitate registration, login, KYC verification, and account security.
• Payment Processing: Financial information is used to correctly process deposit and withdrawal transactions.
• Service improvement: Your usage patterns are analyzed to improve the experience on the ace 111 platform.
• Customer Support: Your information is used to provide fast, effective resolution to your issues and questions.
• Promotional communications: To inform you about bonus offers and special promotions (where you have given your consent).
• Fraud Prevention: Data is analyzed to detect suspicious activity and keep members protected.
• Legal Compliance: Information is used as necessary to comply with applicable laws and regulations.

Ace 111 uses industry-standard technology to store and protect your data. Our servers and databases are secured with multiple layers of protection. In line with ace 111's privacy policy, we take the following measures to safeguard your information:

• Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption. Stored data is also kept in an encrypted state.
• Access Controls: Only authorized personnel at ace 111 can access user data, and they operate under strict confidentiality agreements.
• Firewall Protection: Advanced firewalls and intrusion detection systems protect our servers from unauthorized access.
• Regular Audits: Our security systems are regularly tested and audited by independent third parties.
• Data Retention: After your account is closed, data is retained for the period required by law and then securely deleted.
• Two-Factor Authentication (2FA): Two-factor authentication is available to help keep your account secure.

The core principle of ace 111's privacy policy is simple — we do not sell your data. However, there are specific circumstances where a limited amount of information may need to be shared. Those circumstances are clearly outlined below:

• Payment provider: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
• Identity verification services: Information may be shared with authorized verification agencies as required to complete the KYC process.
• Legal authorities: Certain information may be disclosed if we are required to comply with a court order or government directive.
• Fraud Prevention: If any fraudulent activity is detected, the relevant authorities may be notified to protect members' interests.
• Business succession: In the event of a change in ownership or merger, the new owner will be bound by the same privacy policy.

Ace 111 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser or on your device. They help enhance your browsing experience.

• Essential cookies: Used to ensure core platform functionality (login sessions, security). These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as your language selection.
• Analytics cookies: Used to understand which parts of the platform are most frequently used and to improve our services.
• Cookie duration: Session cookies are deleted when the browser is closed. Persistent cookies expire automatically after a set period.
• Cookie controls: You can disable cookies through your browser settings. However, doing so may affect some features of the platform.

Under ace 111's privacy policy, you have certain fundamental rights over your personal data. We respect these rights and are ready to assist with any request.

• Right to access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that we limit how your information is used.
• Data portability: You can request a copy of your information in a standard, portable format.
• Unsubscribe from Marketing: You can opt out of promotional communications at any time.

Ace 111 strictly does not provide services to anyone under the age of 18. We do not knowingly collect any personal information from minors.

• Age is verified at the time of registration.
• If a minor registers by mistake, that account is closed immediately.
• Any data found to have been collected from minors will be deleted immediately.
• If you believe your child has registered on ace 111, please contact us immediately.

Ace 111 may update this privacy policy from time to time. Changes may be prompted by the introduction of new services, updates to applicable laws, or improvements to our security measures.

• Members will be notified in advance via email or in-app notification whenever significant changes are made.
• Any updated policy will be reflected in the "Last Updated" date at the top of the page.
• Continued use of ace 111 after any changes have been made will be taken as your acceptance of the updated policy.
• Re-consent may be required for significant changes.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. ace 111's dedicated privacy support team is always ready to help.

• Email: support@ace111.net
• For general enquiries, visit our FAQ page View.
• Response time: typically within 7 business days.